This Cookie Policy explains how Torgenpay (“we,” “our,” or “us”) uses cookie and similar tracking technologies when you access or interact with our website and services. Its purpose is to provide transparency about the data collected, its use, and how it improves your browsing experience, strengthens platform security, and ensures compliance with relevant laws.
This Policy applies to all users and visitors and should be read alongside our Privacy Policy and Terms & Conditions.
What Are Cookie?
Cookie are small files stored on your device (computer, phone, or tablet) each time you visit a website. These files capture specific information about your online activity to support site performance and personalization.
Cookie help our platform to:
- Retain login sessions, browsing history, and language preferences
- Provide a personalized and seamless experience on future visits
- Enable key technical, analytical, and security functions
- Support secure transactions and regulatory compliance
Types of Cookie We Use
We employ various cookie to ensure smooth and secure platform operation:
Essential Cookie
Required for core functionalities, such as secure logins, session management, transactions, and fraud prevention
Performance & Analytics Cookie
Collect information on website usage (visited pages, time spent, error reports) via tools like Google Analytics to enhance functionality
Functionality Cookie
Store user preferences like language, region, and login details to maintain a consistent experience
Security Cookie
Detect suspicious behavior, and prevent unauthorized access
Purpose of Using Cookie
- Verify user identity during logins and active sessions
- Protect transaction integrity and detect potential fraud
- Remember user preferences for easier navigation
- Collect analytical data to improve usability and performance
- Support marketing campaigns and measure engagement
Note: Cookie do not store sensitive information such as banking credentials, payment card details, or biometric data.
Third-Party Cookie
Some cookie come from trusted third-party service providers and are used for authorized purposes:
- Analytics Providers: Measure web traffic, user engagement, and platform performance
- Advertising Networks: Track ad impressions, conversions, and campaign reach
- Payment Processors: Support fraud detection, verification, and transaction validation
Important: Third-party cookie are beyond our direct control. Users should review the privacy and cookie policies of these providers before sharing personal information.
Managing Your Cookie Preferences
- Blocking all cookie or only third-party cookie
- Deleting previously stored cookie from your device
- Managing preferences via the cookie consent banner on the first visit
Note: Disabling essential cookie may affect certain platform features, including secure login, transactions, and fraud prevention.
Cookie Duration
Session Cookie
Temporary cookie deleted once the browser closes
Used for login validation and active session tracking
Persistent Cookie
Stored on your device for a set period or until manually removed
Retain settings and preferences for smoother future visits
Cookie Consent
When you first visit our platform:
- A cookie consent banner appears to choose preferences
- Accept All: Activates all cookie categories
- Manage Preferences: Allows customization of cookie types
Consent can be modified or withdrawn anytime through the settings panel
Do Not Track (DNT) Signals
Our website does not respond to DNT signals due to the lack of a commonly used framework
We remain committed to privacy and may update systems at a later time
Policy Updates
This Cookie Policy may be revised to reflect technological, business, or legal changes
Updates will be published on this page with a “Last Updated” date
Users are encouraged to review this Policy regularly
Contact Us
For any questions, feedback, or requests regarding this Cookie Policy or your cookie preferences, please contact us at: support@torgenpay.com
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